This is an exciting time to join Fifth Sense, the charity for people affected by smell and taste disorders, and play an important  role in helping to shape our information and support services we provide.  You will be responsible for directly supporting and making a real difference to the people Fifth Sense assists through our pioneering support and information services. These focus upon helping to ensure the health, safety and wellbeing of people affected by smell and taste impairment, including those with Long Covid symptoms, together with increasing general awareness of the crucial role that smell and taste play in our daily lives.

We are looking for someone with excellent customer service experience skills, and who can demonstrate empathy when working either by phone or email and you will have the commensurate interpersonal skills. You will have good communication skills and you will also enjoy supporting people to gain the information they need with which to empower themselves.

 You will have the opportunity and support to grow and develop your skills, and the scope of the role itself, as part of the planned growth of the organisation.

If you would like to be part of a pioneering, collaborative and forward-thinking organisation that values, supports and empowers and people then we would love to hear from you. We are committed to building an organisation that values diversity and welcome applications that will help us achieve this.

Salary: £23,500 -£25,500 dependant on experience & Full-Time

Location: Oxfordshire, Location TBC